Terms of service

These terms follow common practice for online shops in Taiwan and should be reviewed before launch. DEFRETI STUDIO operates this site. The public brand name is DEFRETI. Email: defretistudio@gmail.com. Service hours: every day 13:00–22:00 (UTC+8). We reply during those hours. Stockist shops are retail partners, not the operator. Using the site, registering, or placing an order means you accept the terms and the shipping, returns, privacy and payment pages then shown. Passwords must be at least 6 characters. After registering we send a confirmation email; orders appear on the account page once the address is confirmed. A forgotten password can be reset with a link sent to the email, valid for 1 hour and usable once. 【待客戶確認：未滿幾歲不可自行下單】. Prices, stock and campaigns are those at checkout. If several campaigns match, only the single best price applies. Totals are integer TWD and never below 0. Online-payment orders are formed when payment completes. Pay-on-pickup orders are formed when we confirm shipment. This transaction does not issue a uniform invoice (本筆交易暫不開立統一發票). Unpaid ATM, store-code and barcode orders are cancelled when the payment deadline passes, and held stock is released. Text, photographs, braille labels and patterns belong to DEFRETI or its licensors. If a parcel is returned because of a wrong phone number or because it was not collected, the first re-send is free. Later re-sends for the same customer are paid by bank transfer. You do not need to place a new order. These terms are governed by the laws of the Republic of China. The Taiwan Taipei District Court is the court of first instance.